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University of North Carolina at Charlotte

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The Company

The University of North Carolina at Charlotte (UNCC) is North Carolina's urban research university. Walker Todd, Security Engineer at the University, worked closely with the CloudMigrator team when migrating the University from Microsoft® Exchange, and has a unique insight into the process.

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The Project

UNCC’s primary motivation for moving to G Suite for Education was cost savings. They had explored the free versions of migration utilities from Google before seeking any premium services. The out-of-the-box tools from Google had some deal-breaking deficiencies that they just could not proceed without, such as: calendar mappings, progress/status of a migration, error reporting and auto throttling.

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The Process

Walker came to hear about CloudMigrator software through the North Carolina University system, of which UNCC is a part with 16 other schools. The University system was a previous customer of CloudMigrator and the product came highly recommended, with other CIO’s from EduCause also making recommendations for the product - “The migration exceeded previous projections of performance”.

“CloudMigrator came highly recommended from several CIO’s at various events and roundtables I attended”
“I worked daily with the CloudMigrator team  who where always available e even when it’s the middle of the night in the UK! Support has been exceptional. Due to the complexity of our environment, we are more hands-on than a typical managed migration and we primarily utilize the support resources as a go-between for us and product development. Any issues or product enhancements we require, the development team at CloudMigrator has been very quick to turnaround a new build of the product”.

Walker Todd, Security Engineer

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The Result

CloudMigrator migrated 16TB – that’s 470,130,074 items – for UNCC. With 8,000 users and a 99.9% success rate. Along the way they encountered some experiences unique to the University’s environment and CloudMigrator was very quick to remediate with a revised build, for example: emails with digital signatures, primary SMTP addresses in contacts.

Walker found that the key benefits with CloudMigrator were the insightful user reports and granular settings.

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